Contact us

We're a small team and we read every message. Pick the channel that fits best — it helps us get your question to the right person faster.

General questions

For anything about the platform — press, partnerships, product feedback, or just saying hi.

hello@gololu.com

Support

For help with bookings, payments, or your account. We reply within one business day.

support@gololu.com

Trust & safety

For urgent safety concerns, reports of abuse, or issues with a host or session.

safety@gololu.com

Press

For media inquiries, interview requests, or brand assets.

press@gololu.com

Before you write

Most questions about bookings, cancellations, and hosting are answered in our Help Center. If you don't find what you need there, email us above and we'll follow up as soon as we can.